Refining Luxury Homes: Why I Do What I Do

When you discovered my website about «Refining Luxury Homes» you may not have even known that such a thing as my service existed. I understand that, as I have chosen a very specific niche as my career. Let me give you a little insight into what I do and why.

How It All Began

My passion for hospitality began over 15 years ago, sparked by the elegance and dedication of the concierges at luxurious grand hotels.

The drive to make anything possible and fulfill every guest’s wishes captivated me, while my ambition to be an entrepreneur pushed me to create something uniquely my own.

It’s no surprise, then, that at 18 - while still training as a hotel specialist - I launched my first company, Your Personal Concierge. I offered high-end services to wealthy clients, including private jet charters, limousine service, and travel management.

I designed my first website, created a brochure, and eagerly reached out to potential clients, proudly presenting my new venture with unshakable confidence.

Looking back, this was an incredibly formative time. I learned invaluable lessons about myself, about people, and about the art of creating true value.

Gaining Experience

For nearly a decade, I worked for some of Austria and Switzerland’s most renowned hotels, including Schloss Velden on Lake Wörthersee and Badrutt’s Palace in St. Moritz.

These roles gave me invaluable insights and extensive experience, particularly in understanding how successful and wealthy individuals think, what inspires them, and how to elevate their everyday lives.

In 2015, I took on the role of Head Butler at the Dolder Grand in Zurich. During this time, guests frequently shared their enthusiasm for the butler service, expressing how wonderful it would be to enjoy the same level of comfort and seamless service in their own homes.

This inspired me to bring the essence of luxury hospitality - its refined efficiency and nearly invisible service - to private residences of affluent clients worldwide.

Refining Luxury Homes

To me, Refining Luxury Homes means bringing the impeccable service standards of luxury hotels into exclusive private residences. This transformation elevates a property from simply luxurious to truly exceptional.

Achieving this level of refinement requires two key elements, both of which I provide:

• Professional Property Organization: I establish efficient, seamless systems to ensure the property operates smoothly, creating a comfortable, stress-free environment for homeowners and guests.

• Comprehensive Domestic Staff Training: I train household staff to deliver world-class service, from anticipating needs to upholding the highest standards of discretion and excellence.

  
  

With these foundations in place, I bring the luxury hotel experience home, allowing clients to enjoy unparalleled service and comfort every day.

My Work: Rewarding and Meaningful

I’ve always enjoyed working with and for people, which is one of the reasons I chose a career in hospitality.

Working for private households allows for a unique, personal connection with clients and the on-site domestic teams. Through this work, I have the opportunity to create a positive impact not only for clients but also for their employees.

This is my why: to inspire and empower people.

I can proudly say I’ve turned my dream into my career.

If you believe my expertise and passion could enhance your property, let’s start a conversation.